At Fragrance Sample World, we aim to provide fast, reliable, and secure shipping for all orders. Please read our shipping policy carefully before placing an order.

1. Processing Time
Orders are typically processed within 1–3 business days. During peak periods or special promotions, processing times may be slightly longer. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Methods and Delivery Times
We offer standard and tracked shipping options. Delivery times vary based on location:

  • UK Orders: Estimated delivery within 2–5 business days.

  • International Orders: Delivery may take 7–15 business days depending on the destination and customs clearance.

Please note that these are estimated times and delays may occur beyond our control.

3. Shipping Fees
Shipping costs are calculated at checkout based on your location and selected shipping method. Any applicable customs duties or import taxes are the responsibility of the buyer.

UK delivery

Free shipping on orders over £25

1st class tracked £2.99 for orders under £25

2nd class standard £1.99 for orders under £25

International delivery

International tracked £15.99 for all orders

4. Order Tracking
If you select a tracked shipping option, a tracking number will be provided once your order is dispatched. You can use this to monitor the delivery progress.

5. Delivery Issues
If your order is delayed, lost, or arrives damaged, please reach out to us promptly. We’ll do our best to resolve the issue.

6. Incorrect Address
Please ensure your shipping address is accurate at checkout. Fragrance Sample World is not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.

7. Contact Us
If you have any questions about your order or shipping details, please visit our Contact Us page.

By placing an order, you agree to the terms outlined in this Shipping Policy.